Job Description
ABOUT TRACXN
Tracxn is a leading global market intelligence platform tracking 7M+ private companies across 3,000+ sectors and 50+ geographies. Powered by a combination of human analysts and technology, we help Venture Capital firms, Private Equity, Investment Banks, and Corporates.
ABOUT THE ROLE
We’re looking for an AVP – Business Strategy and Operations for our Sales vertical. You’ll be responsible for end-to-end ownership of the business, including revenue, customer engagement, and retention.
This is a leadership role where you’ll define strategy, drive execution, and lead cross-functional teams to achieve growth.
KEY RESPONSIBILITIES
Business Ownership & Strategy:
- Own the P&L (profit and loss) for your vertical and deliver growth.
- Define go-to-market strategy, customer segments, and value propositions.
- Create quarterly and annual business plans aligned with company goals.
- Work with Product & Marketing to shape pricing, packaging, and positioning.
Sales & Expansion:
- Drive end-to-end sales, from outbound targeting through closure.
- Set and achieve sales targets; grow pipeline and improve conversion rates.
- Work with Sales Enablement on onboarding, training, and sales tools.
- Identify cross-sell and upsell opportunities within existing accounts.
Customer Engagement & Retention:
- Lead Customer Success and Account Management teams.
- Ensure smooth onboarding, adoption, and long-term value delivery.
- Build strong executive-level client relationships to drive renewals and expansion.
Team Leadership & Process Management:
- Lead a team of Sales Managers, CSMs, Renewal Managers, and Analysts, building a performance-driven culture with clear accountability.
- Partner with Product & Tech teams to share customer needs and close gaps.
- Own weekly business reviews and set up dashboards and reports to track KPIs and customer health across the vertical.
- Use data to run experiments, improve ROI, and inform strategic shifts.
WHAT WE’RE LOOKING FOR
- 6-10 years of experience in business strategy, P&L ownership, or sales leadership.
- Proven experience managing cross-functional teams (Sales, CS, Renewals).
- Willingness to work in the US Timezone (2 PM – 11 PM IST).
- Data-driven mindset; strong analytical and decision-making skills.
- Excellent communication and stakeholder management skills.
- Preferred: experience in SaaS or enterprise sales.
- Preferred: prior experience selling to enterprise or global (US/EU) customers.
WHAT YOU CAN EXPECT AT TRACXN
- Fixed work timings — 9 hrs × 5 days. Respect for personal time; no taking work home.
- A transparent, meritocratic culture where everyone explains the “why” behind their decisions.
- A candid and collaborative environment that values learning, curiosity, and open discussions.
- Opportunities to lead initiatives, mentor teams, and influence business decisions.
- Work closely with CXOs on high-impact projects driving Tracxn’s growth.
Ready to apply?
Send your resume to careers@tracxn.com with the subject line
“AVP – Business Strategy and Operations – Tracxn”
